Summer 2007

Letter from the Editor

Performance Management Guidelines

Professional Development Plans

The Power of Positivity

How Full Is Your Bucket?: Book Review

A Survival Guide to Managing Employees from Hell: Book Review

The Carrot Principle: Book Review

“I'm not judging people, I'm judging their actions. It's the same type of distinction that I try to apply to myself, to judge, but not be judgmental.”

~Jeff Melvoin

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"In the era of knowledge work and knowledge workers, where work is information-based and working is a mental activity, work routines are configured by the workers in response to fluid, changing requirements.

The task of management in this new world of work is to enable and elicit employee contributions of value to the organization. To continue with a system designed to exact and enforce compliance is folly."

~Fred Nickols, Training & Development Expert

Letter from the Editor

For fun, do a quick straw poll in your office. "Which do you prefer, dental work or performance evaluations?" 

If your organization is like most, then people are probably scheduling that elective root canal while you finish reading this article. And it's not just the recipients who dislike the process--managers are equally disenchanted.

Performance reviews, appraisals, evaluations--whatever you call them they are seen as time consuming, occasionally unnecessary and nearly always unpleasant. The root of the problem could stem from childhood trauma (will Mom believe me if I say the dog ate my report card?) or a track record of negative experiences in the workplace. Either way, over 78% of employees polled say that they don't look forward to performance evaluations. Not surprisingly, 67% of managers wish they could avoid them as well.

The good news is that there are many ways to make performance evaluations positive and fruitful experiences. One way is reframe this as a development tool, rather than as an evaluation. At Adventure Associates we commit to quarterly performance management discussions with each employee. New-hires meet with us monthly for the first six months. This is in addition to annual salary/performance review and ongoing daily feedback. There are few "surprises" and we generally feel as though we're all on the same page.

In this issue of Thrive, we'll be examining the various methods of conducting a performance evaluation or establishing a performance management process. Which is better: optimism or realism? Self-reviews or manager-reviews? Professional Development Plans or Evaluations? The carrot or the stick?

Most importantly, we'll look at how your organization can leverage performance evalutions to increase productivity and morale rather than destroy it.

© 2007 Adventure Associates, Inc.