Deep Dive

At-a-Glance

Deep Dive is a half-day program (3.5 hours) facilitated at outdoor shopping plazas, malls, or condensed shopping regions of major cities.

Teams of 4-5 receive a packet of envelopes with clues, cameras, spending money and maps, and then venture into a nearby city center or town to beat the clock while completing a customized series of challenges. At the end of the adventure, teams display their souvenirs and share their experiences with the entire group. We complete the adventure by debriefing the day’s experiences and drawing parallels to workplace dynamics.

We can put a marketing spin, sales spin, or customer service spin to the program depending on the group’s training objectives.

The Facilitators’ Role

Prep

• Review all pre-program communication.

Logistics

• Releases: collect and review for skipped signatures, cross-outs and missing dates; communicate with lead facilitator as needed.
• Supplies: distribute according to plan.
• Photos: take pictures of teams throughout program as they explore the area and, most important and often forgotten, a final large group photo.

Facilitation

• Lead facilitator understands selected theme and sets the tone through their introduction of the program.
• Facilitators are strategically positioned to spy on teams to evaluate how engaged they are in self directed challenges and facilitate on-the-go challenges. You may be a timekeeper or possibly a note-taker.
• Lead facilitator wraps up program by leading a large group debrief.

Clean-up

• Pack supplies for return shipping.

Why Deep Dive is Such a Great Program!

• Deep Dive is ideal for sales teams, customer service departments or any other group whose success depends on quality human interaction.
• The challenges invite creativity and playfulness in a supportive atmosphere as participants bring management training theory to life and interact with the general public as well as their teammates.
• Introducing a new strategic initiative, illuminating a company’s vision, or launching a new product, Deep Dive provides fresh perspectives on specific business issues like customer service and product merchandising.