Client Success Stories
Learn about programs engineered to deliver desired outcomes that exceeded client expectations.
Client NeedOur Fortune 50 IT client required training to engage and prepare young millennial consultants to assume greater leadership responsibility, build a stronger peer network and apply project management skills and tools.
Our DesignReassigned teams often, for each experiential component, to simulate their ever-changing project teams and provided exposure to corporate training curriculum required to advance as consultants.
- Myers-Briggs Type Indicator®
- GeoTrek Team Building
- Stages of Team Development
- Communication and Feedback Skills
- Build a Bridge Team Building
- High participant evaluation has resulted in an ongoing five year partnership.
- Young consultants are now bringing more value to each consultant/client team.
- Increased comfort to coach, share ideas and contact peers to seek assistance.
Client NeedIndependent Marketing Alliance, a cooperative marketing organization, with multi-generational staff desired the tools to address growth and change, retain talent, celebrate success and maintain a high level of trust. Additionally, they sought ongoing focus to improve effectiveness aligned with their core objective of providing quality customer service for their members.
Our DesignFor the last 5 years we’ve developed a fresh agenda building upon current success while achieving continuous improvement in key skill areas. New employees are quickly brought up to speed with MBTI® training and established best business practices such as Speaking and Listening Guidelines. Here is the agenda for 2013:
- MBTI Review
- Conflict Resolution
- Great Speech Team Building
- Build a Boat Team Building
- Preserving an organizational culture that values continual learning and an enjoyable work environment while maintaining the focus of serving their membership.
- An invigorating blend of classroom training and team building events spurred participation with an enthusiastic, confident anticipation for what’s next.
- Positively impacting morale with improved speaking, listening and collaborative skill sets.
Client NeedA culturally diverse Regional Health Organization experiencing rapid growth through mergers and acquisitions needed to break down barriers, improve morale, share best practices and facilitate positive and corrective intra-departmental feedback.
Our DesignEach small department team exchanges appreciations and suggestions for improvements with the other teams in a round-robin format. Apprehension is alleviated by first providing the opportunity to self-evaluate before benefiting from the feedback received from other departments.
- Emissary Process
- Encouraging dialogue within the larger group enabled easier and more productive hand-offs and enhanced process flow.
- Successfully sharing best practices increased morale and trust.
- Overall accountability boosted due to clarity and understanding of department improvement plans.
Client NeedSociety of Nuclear Medicine and Molecular Imaging Technologist Section desired to build a pipeline of future leaders at their annual Leadership Academy. Hand-selected attendees representing local chapters nationwide would profit from sharpening leadership, decision-making and communication skills while enhancing personal networks. An added benefit would be igniting buzz back at their chapters to engage future participants
Our DesignWith a foundation of teaching solid, fundamental leadership and communication skills, the original program design has proven successful for 7 years. Each year, in collaboration with the organizer to understand current organizational trends and associated needs, the agenda is revisited and refreshed. This evolving agenda ensures attendees receive training that is pertinent and applicable.
- MBTI® Review
- The Leader’s Role in the Stages of Team Development.
- Team Performance Challenges Team Building
- Communication and Feedback
- Problem-solving for Teams
- Local chapter leaders returned home better equipped to lead proactively.
- Difficult situations can now be self-sufficiently managed as they arise.
- Stronger organizational identity and a robust network of peer leaders.
- More effective communication skills have decreased silos.
Client NeedCase IH NAFTA, an established agricultural equipment manufacturer, wanted to build upon the success of an already strong team, achieving higher performance by replacing a we/they mentality with greater collaboration to grow market share and their dealer network.
Our DesignIn the first of two half-day workshops scheduled 3 months apart, the team identifies gaps and potential action steps. Feedback is categorized into four improvement areas: Talent Development and Hiring, Bridge Communication Gaps and Channel Development. The second workshop features small cross-functional teams diving into the details and developing specific plans, timelines and responsibilities for each improvement area. Time between the workshops allowed decision-makers the opportunity to reflect and evaluate ideas.
- Conversation and Decision Making Practices
- Hybrid SWOT
- Hybrid SWOT part 2
- Company infrastructure is improved with clear and specific Action Steps.
- New business driven by a renewed commitment to work together to achieve goals.
- An enhanced Reward/Recognition Program benefiting their dealer network.
Client NeedRockTenn, a consumer packaging plant, with over 200 employees wanted a team building program that engaged all shifts, maximized relationships, raised the overall level of trust, and migrated from command and control leadership to a more committed and collaborative workforce.
Our DesignWe chose the Low and High Ropes Courses because it is memorable and involves daunting yet achievable challenges. Our strategy was to involve all plant employees in 8-10 sessions, with relationship building maximized by mixing management, departments and distinctly different functions. Success would require true teamwork, effective communication and trust.
- Low and High Ropes Courses
- Participants developed a renewed commitment to practice teamwork at the plant.
- Recognition and a reminder that everyone’s role is important and that supporting others results in goal achievement.
- Realization that success comes from stronger relationships and encouraging, supportive team mates.
Client NeedA rapidly growing digital media company, Demand Media, with coast-to-coast locations sought stronger relationships, improved communication between cross-functional teams and to celebrate their success. They were looking for a single, shared team building experience to engage a creative, intelligent staff.
Our DesignWe designed a half-day workshop featuring unifying content with consistent objectives, enriched by the unique experiences of teams in locations across the country. Over a two-week period, these half-day programs were executed in five cities from Santa Monica, California to New York City. Activities were selected suitable for widely varying age and fitness levels combining physical and mental challenges and were great fun.
- Pursuit Team Building
- Pursuit was well-received by energized, enthusiastic, appreciative participants.
- A memorable event left everyone with remarkable stories to tell and share.
- Networking was accomplished that bridged distances and brought people together.
- Pride in the company was naturally and effortlessly fostered, and employees in other sites and cities felt truly connected.
Client NeedThe solar team from E.ON, a successful international energy company, comprised of engineers, finance, project and sales managers sought high-energy activities to enhance commitment to the team, boost engagement, practice persistence and create excitement for their business. Galvanizing a team that is positioned and poised to harvest hard-fought and well-earned opportunity should be professionally rewarding, exciting and fun.
Our DesignWe chose a beautiful location, Monterey, California, conducive to engagement, fun and full participation. Our pre-program meeting allowed us to collaborate with the client to select the activities to initially build rapport and later build true camaraderie as they practiced persistence and team skills. The sequence of team building events complemented the business topics on the meeting agenda.
- Day One: Build a Boat Team Building and evening Icebreakers.
- Day Two: Pursuit Team Building (after morning business meetings)
- Provided a unique opportunity for participants to communicate ideas, make decisions and play to their strengths.
- Developed reminders for effective planning and clear goal setting.
- Renewed commitment to the power of positive encouragement.