White Papers & Book Reviews

Why Can’t We Get Anything Done Around Here? by Robert Lefton and Jerome T. Loeb Many managers are promoted on the basis of their technical achievements, then fail to receive

Bridging the Generation Gap Every morning in our daily huddle, our entire office gathers to update one another about schedule changes, workloads and deadlines. From the youngest to the oldest,

Resonant Leadership: How Great Leaders Create and Sustain Resonance in Turbulent Times by Richard Boyatzis and Annie McKee In their new book, Resonant Leadership: Renewing Yourself and Connecting with Others through

When Generations Collide by Lynne C. Lancaster, David Stillman, Harvey MacKay After reading dozens of articles on this topic, I didn’t think I needed to read an entire book, so

The Complete Idiot’s Guide to Knowledge Management by Melissie Clemmons Rumizen, Ph.D. Buy this book and read it from start to finish. So many of the books that we’ve reviewed over

DiSC® and True Colors® Over the years, other personal profiling systems have cropped up, two of the most well known, DiSC and True Colors. Where the MBTI® profiles core personality

EQ Assessments Bar-On’s EQ-I Used for over a decade, it was designed to assess those personal qualities that enabled some people to possess better “emotional well-being” than others. The EQ-I

Teamwork Skills: Raise Your EQ Step One: Gain Insight into Your Feelings Question your beliefs: do you think ignoring your emotions will make them go away? While this may be true for

MBTI® at Work The instrument measures four sets of personality preferences: Extraversion/ Introversion, Sensing/Intuition, Thinking/ Feeling and Judging/Perceiving, and depending on the scores in each of these four sets, an

The Psychology of Change Change is a complex psychological process. Consider Frederick Perl’s Change Theory founded in Gestalt psychotherapy techniques. Arnold Beisser, M.D., author of “Paradoxical Theory of Change” explains.

Building Change-Ready Teams So how can managers create an environment in which change is perceived as an opportunity rather than a disaster? How do they nurture their teams so that

Barriers to Change Notice that the title of this article isn’t Overcoming Barriers to Change. That’s because developing a comprehensive list that applies to everyone would take a thousand years.