![What is switchtracking and how does it affect feedback](https://www.adventureassoc.com/wp-content/uploads/2017/12/What-is-switchtracking-and-how-does-it-affect-feedback-150x150.jpg)
Switchtracking is a fascinating phenomenon that you may not have heard of, but you almost certainly have experienced. With that in mind, let me paint a picture for you instead of giving a definition. Susan has begun a feedback conversation with a co-worker, John, and it goes something like this: Susan: I received your finished report, however, it’s using the old style of formatting and I am frustrated that you didn’t use our new template. John: So I turned in my report early, to make sure it fit your shortened deadline, and again you can’t help but criticize my work.…