At the Heart of It

Empower all team members by educating them about effective problem-solving techniques, and equip them with tools, skills, rules and best practices to confidently discover best solutions.

Nuts and Bolts

  • Indoor
  • Half-day

Problem-solving for Teams

Make Problem-Solving Skills a Team Game

Solving problems is at the heart of all we do, part of every aspect of work. Whether your team is formal or ad hoc, managed or self-directed, leverage the power of the right process to find the best solutions and make your team the best it can be. Imagine your team ready to attack any problem with a toolbox full of creative problem-solving techniques.

Our process is a synthesis of battle-tested best practices

Combining multiple perspectives and approaches, we introduce you to the State of Optimal Performance: anxiety to flow to boredom, and how matching team members’ skill sets with the right challenges creates success in a workplace with unlimited potential. We’ll analyze past experiences, capture best practices and craft your problem-solving steps: Problem Identification, Problem Diagnosis, Solution Generation, Solution Selection, and Implementation and Planning.

With new skills matched to real challenges and problems needing solutions, your team will approach solving the next problem fearlessly, feeling prepared, confident and ready to succeed. By evaluating real work situations we’ll determine whether or not we asked the right questions, considered alternatives and reached agreement on rules, roles and responsibilities. Engaging interactive team challenges allow further practice of problem-solving steps in a low-risk environment that helps participants achieve greater competency. Participants are engaged, educated and prepared to work as team to collaboratively find solutions and seize new opportunities.

Selected Outcomes

  • Define a clear step-by-step process easily replicated in the work environment.
  • Empower knowledgeable employees with the skills to solve problems on their own.
  • Create a work environment in which idea generation is valued and welcomed.

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At the Heart of It

Empower all team members by educating them about effective problem-solving techniques, and equip them with tools, skills, rules and best practices to confidently discover best solutions.

Nuts and Bolts

  • Indoor
  • Half-day