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| "This was the ideal program to drive collaboration, help people understand when to lead, when to follow, and how to cooperate." Brian Morgan Microsoft |
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Teamwork Skills
Conflict Resolution
Our Conflict Resolution workshops begin with the idea that conflicts cannot be avoided, and they can actually propel innovation if handled effectively. This workshop gives participants the tools to face conflicts fearlessly and remain neutral while navigating toward a positive outcome.
Teams benefit greatly from appreciating how different people respond to conflict, and from developing a shared language for talking through conflicts.
Conflict Resolution Objectives
- Learn to recognize a conflict as it arises and address the fundamental issues effectively.
- Understand one's own conflict resolution style and define a path toward improvement.
- Practice diffusing tense situations and diagnosing core issues.
